
About The Program
Professionals have new duties of care to understand and respond to their client’s decision making capability. To deal with this safely and confidently, new skills are needed to ensure clients give informed consent to actions resulting from advice and services
With people living longer and more complex lives, clients need their ability, capacity and consent evaluated and documented. This evidence can demonstrate their informed consent to a decision or situation and effectively de-risk the provision of professional services for both the provider and client
Completing this training equips professionals with the practical tools needed to satisfy their regulatory requirements and evidencing a client’s capacity to make decisions
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This one day program equips you with a structured approach to the practical evaluation of client decision making capacity. The program is consistent with the broader principles underlying capacity and supported decision making


Identify, evaluate and understand a client’s decision making ability


Apply a decision making framework to the circumstances of a client


Document evidence of a client’s understanding and consent to options you suggest and your advice


Take client-approved appropriate action once information is gathered and documented
Virtual Seminar
To accommodate current restrictions on travel and gatherings this course will be provided as a one day virtual seminar

Presentation from a managed studio facility

Orchestration of workgroup exercises and discussions

Interactive question and answer with presenters and other participants

All course material provided electronically
Our Expert Presenters
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The Decision Making Framework
The Decision Making Ability program introduces a decision making framework to help practitioners approach and evidence the capacity of their clients.
Four key learnings modules
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Why is Autonomy Important
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Decision Making Framework
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Evidencing Autonomy – Questioning and Listening
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Application